our story.....



I am on a mission to revolutionise the way mystery shopping is used within the Spa industry.

Having started my career as a Beauty Therapist almost 20 years ago in the spa environment I understand all too well the pressures your therapists are facing on a daily basis.

I have been lucky enough to work as a trainer and a teacher in this incredible industry taking me all over the country, visiting spas and working with some extremely talented people.


I passionately believe that we can utilise mystery shopping to support, inspire and empower!